At Funoras, customer satisfaction is our priority. If something isn’t right with your order, we’re here to help and make it right.
Return Eligibility
You may return an item within 90 days of the delivery date if:
- The item is defective or non-defective
- The item is new or slightly used
How to Request a Return
1. Contact Us First
Please email us at contact@funoras.com or call +1 440 340 0334.
If the item is damaged or defective, include clear photos and a brief explanation.
2. Wait for Approval
We will review your request and provide return instructions.
Please do not ship any item until your return is approved.
3. Return the Item
Once approved, ship the item using a trackable and insured shipping method.
A valid tracking number is required for all returns.
4. Return Options
Returns may be completed in-store, at a designated drop-off location, or by mail, depending on your location.
Refund Process
- Once your return is received and inspected (within 72 hours), your refund will be processed within 7 business days
- Refunds include the original shipping and handling fees
- No restocking fees are charged
Wrong or Damaged Items
If you receive an item that is defective, damaged, or incorrect:
- Email us with clear photos of the issue
- You do not need to return the item
- We will offer either a replacement or a full refund, based on your preference
Contact Information
Trade Name: Funoras
Address: 1420 East 3rd Street, Dayton, Ohio 45403, United States
Phone: +1 440 340 0334
Email: contact@funoras.com